Thank you for shopping at Fed Ship Lines LLC. We are committed to providing you with quality products and a positive shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.
Returns:
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Please contact us at info@fedshiplines.com to initiate a return. Include your order number and the reason for the return in your email. We will provide you with instructions on how to return your item.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Damaged or Defective Items:
In the rare case that you receive a damaged or defective item, please contact us immediately at info@fedshiplines.com with your order number and a photo of the damaged or defective item. We will assess the situation and provide instructions for a replacement or refund.
Contact Us:
If you have any questions on how to return your item, contact us at info@fedshiplines.com.
Changes to This Policy:
We reserve the right to update or change our Refund and Returns Policy at any time. Any changes will be posted on this page with the revised date.
Thank you for choosing Fed Ship Lines LLC.